Terms and conditions for booking Sunset
dream villa
Please ensure you read and understand the following terms and
conditions pertinent to your accommodation rental. If you have any queries,
please do not hesitate to contact us (hereafter called the Owner) for
clarification before you sign the booking form.
Whilst we reserve the right to increase or decrease
accommodation prices at any time, we will confirm to you the current price at
the time of booking. As soon as you have confirmed your booking and paid your
deposit or full payment, the cost of the rental is guaranteed against any
further increase. This guarantee is offered subject to our terms and conditions
and payment being adhered to and providing you do not make further amendments to
your holiday arrangements.
Adding additional guest to your booking at a later date, a new
on line booking Form must be submitted and
we reserve the right to
adjust your rental rate accordantly if you have been perversely be given a low
occupancy rate.
Your holiday home rental includes Accommodation as booked,
including services e.g.. water and electricity, (excludes pool heating & Hot Tub
Heating unless
otherwise stated).
NOT included in our rental prices: a) Flights b) Car Hire c)
Holiday Insurance d) Pool Heating Hot Tub heating
1 Bookings are valid after: a) The booking form has
been completed and signed and received by the Owner and
b) The appropriate deposit has been paid and
c) The booking has been confirmed in writing by the Owner to
the Guest.
2 The person, who signs the Booking Form certifies that
he or she is authorised to agree the Booking Terms and Conditions on behalf of
all persons included on the Booking Form, including those substituted or added
at a later date. The signatory must be a member of the party occupying the
property and must be 21 years or over. Bookings cannot be accepted from parties
of young people under 21 years of age.
3 A deposit of £200 / $300 per week booked must
accompany bookings, which is non-refundable. Upon clearance of the payment, the
booking is confirmed.
The balance must be paid ten weeks prior to the commencement
of the holiday along with a Security Deposit of £200 / $300
The Security Deposit will be returned to the Guest 28 days
after the completion of the holiday as long as any key(s) are returned and no
damage or loss is reported by the Owner’s Management Company If damage is
reported that costs in excess of £200 / $300 we reserve the right to claim this
off the Guest.
We reserve the right to treat the booking as cancelled if we
do not receive the balance by the due date. Any cancellation charges detailed
elsewhere in this document will then apply.
In the event of a cheque not being honored by the bank on
which it is drawn we will make a charge of £15 / $25 to cover the bank charges
and our administration costs.
4 If the Guest wishes to cancel the booking he should
advise the Owner immediately by telephone followed by confirmatory letter. The
Owner shall be entitled to retain all payments already made (except the Security
Deposit) and to recover, if not already paid, the balance of the hiring charge
as follows:
30 - 60 days notice: 50% of the rental charge
Less than 30 days notice: 100% of the rental charge
5 In the unlikely event that circumstances beyond the
Owner’s control necessitate the cancellation of the rental arrangement, the
Owner reserves the right to cancel any bookings at any time and will only be
liable to refund monies already paid by the Guest. Furthermore, the Owner cannot
guarantee that all the facilities described in their brochure or website will be
available.
6 The Guest agrees to pay the full cost of any
breakages, losses or damage to the property (the Owner’s Management Company will
be sole arbitrators on cause of damage or loss)
a) To take good care of the property and leave it in a clean
and tidy condition at the end of the holiday
b) To report any damage or loss immediately it is discovered
to the Owner’s Management Company in Florida
c) To permit the Owner or their Agents reasonable access to
the property to carry out any maintenance if necessary
d). Not to sublet or share the property except with persons
nominated on the Booking Form
7 No liability is accepted by the Owner for loss of
main services or failure of appliances, nor for the consequences of the actions
or omissions of persons who may control supply of mains service, nor any actions
taken in the vicinity of the property by any authority over which there is no
control by the Owner. Furthermore, it is possible that some construction work
may take place in the area of new homes. The Guest should establish the status
of the development prior to booking.
8 The property is available after 4:00 p.m. on the day
of arrival and must be vacated by 11:00 a.m. on the day of departure. Failure to
comply with this may result in extra rental charges which the Guest agrees to
pay.
9 The Owner does not accept any liability for injury,
damage or loss caused by any reason or for any claim made as a result of this
booking and/or the subsequent holiday. The Guest is responsible for taking out
adequate insurance policy(ies) to cover all risks. This waiver is also
applicable to people visiting the property as guests of the Guest(s).
10 The Owner does not accept any liability for injury,
damage or loss caused, or for any such claim by a third party as a consequence
of actions by the Guest(s) and other people occupying the property during the
period of the let.
11 An additional fee will be levied if the Guest
requires the pool to be heated during their stay as detailed in the rental
charges, or as agreed between the owners and the guests(s). Guests may use the
swimming pool at their own risk. They should always observe the safety rules
listed in the Information and Safety Book held in the home and observe the pool
safety notice displayed in the pool area.
Pool heating will be switched on during the day ordered and
may take some time to heat the pool to optimum temperature. Having ordered pool
heating, The Owner is not responsible for the weather and, if it's warmer than
expected, pool heating still has to be paid for. The solar blanket must be used
when pool is not in use (especially at night) or the heater will not function
correctly.
Like you, we have no control over the weather! We are unable
to guarantee the water temperature with pool heating as this will depend on the
prevailing weather conditions.
The heater is a mechanical device, as with any mechanical
device it can be subject to electrical / mechanical failure. If such an
occurrence was to happen, every effort will be made to repair the heater. If the
guest has paid for pool heat, then we shall refund only the days you are without
pool heat. We cannot and will not refund for anything that has not been paid
for.
12 The pool is cleaned and chemically balanced every
week for your safety and comfort; however on rare occasions it may be necessary
to apply extra chemicals to the pool to maintain safe and correct chemical
levels. Should this occur during your stay it will be necessary for you to be
out of the pool for a period of 12-24 hours for safety reasons.
13 As owners of the property, we, our servants or
agents, will not be liable for any loss or delay occasioned by any of the
following: strikes, riots, political unrest, war or the threat of war, terrorist
activities, industrial disputes, fire, flood, technical/weather problems to
transport, aircraft, closure of airports, or any other event beyond the owner’s
control.
Aircraft captains are legally entitled to deny boarding to any
passengers who present themselves at the aircraft in an unacceptable state due
to the influence of drink or drugs. Any passenger so doing will be deemed as
having given notice of his/her cancellation of the booking at that time and the
aforementioned cancellation charges will apply.
14 The maximum occupancy is 6 persons for the villa and
is determined by the authorities within strict guidelines for fire safety.
Please note that contravention of the above will render your booking void, all
moneys paid will be forfeited and you will be asked to leave the villa
immediately without further compensation.
15 (i) We have a strict NO SMOKING policy inside the
house. Guests are welcome to smoke on the pool deck, provided that ashtrays are
used and stubs/butts are carefully disposed of. If the management company find
any evidence of smoking inside the house during your stay, this will be regarded
as a serious breach of contract and you will be evicted immediately. All monies
paid will be forfeited and you will be liable for a deep clean fee - this will
include but is not limited to, professional cleaning of all soft furnishings,
linens, carpets etc as well as a “clean air” fee, to replace all air
conditioning filters and de-odorising costs.
(ii) We have a strict NO PETS policy. If the management
company find any evidence of pets during your stay this will be regarded as a
serious breach of contract and you will be evicted immediately. All monies paid
will be forfeited and you will be liable for a deep clean fee and pest control
charges - this will include but is not limited to, professional cleaning of all
soft furnishings, linens, carpets and de-ordorising costs.
16 Our villa is situated in a quiet residential area.
It is a condition of the rental that you should be considerate in your behaviour
and keep noise levels to a reasonable level so as not to disturb our neighbours.
17 Complaints: We sincerely hope you do not have any!
...But in the unlikely event that you wish to register a complaint during your
holiday, contact the property management company immediately and follow this up
with a letter. Give a copy to them and send us a copy on your return.
Unfortunately we are not always able to control the components of your rented
accommodation and it is possible that an advertised facility may be withdrawn or
changed due to circumstances beyond our control and for which we cannot accept
liability.
18 British citizens travelling on the visa waiver
scheme and staying for less than 90 days should hold a full British passport,
which is valid for at least 90 days following their entry to the U.S. All other
nationalities should contact the U.S. Embassy for further information.
19 The villa is equipped with a free broadband internet connection Whilst we endeavour to have this available for guests, routine
maintenance may mean that we have to withdraw it from use at short notice. We
accept no responsibility whatsoever for this.
20 In accordance with the Rotonda Homeowners
Association rules, no truck or van, boat, trailer, recreational vehicle,
commercial vehicle or other types of non passenger vehicles, equipment,
implements or accessories shall be parked, stored or otherwise kept on any
portion of the property or elsewhere on Rotonda. The connection of the villa's
utility supplies to any external vehicle / appliance is strictly prohibited.
21
The Hot tub temp is set at
92 FH you will find the temp will raise to a maximum of 104 FH when it is in
use.
If you are in any
doubt whether it would be safe for you to use the Hot Tub, please check with
your doctor first!The Hot Tub
should NOT be used by: Children under the age of 15 Those with heart conditions
or who have had stokes, guests with chest conditions (ie asthma, etc), high
blood pressure, diabetics (particularly those with neuropathy) and pregnant
women.
22 We are pleased to offer you
free use of our Bikes, Tennis rackets, and a fishing rod,
All
Recreation and sports equipment is only to be used in the manner that it was
designed for, and strictly only under adult supervision, and only by people
listed on the Sunset Dream Villa booking form. Protective clothing, because of
size and hygiene will not be provided we recommend you bring your own or you can
purchase them at Walmart,
The bikes are pre adjusted to a standard
height. For
safety we do not provide any
kind of tools for the bikes except a pump. All Recreation and sports equipment
is to be used at your own risk. We accept no responsibility for any injuries or
damages that may occur to you and any member of your party.
WE STRONGLY ADVISE ALL OUR GUESTS TO TAKE OUT TRAVEL INSURANCE FOR YOUR WHOLE
PARTY, WHICH INCLUDES CANCELLATION CHARGES COVER (UK GUESTS ARE ALSO ADVISED TO
TAKE OUT A POLICY WHICH INCLUDES MEDICAL COVER) AS SOON AS YOU HAVE BOOKED ANY
PART OF YOUR HOLIDAY OR VACATION. IF YOU CHOOSE NOT TO DO THIS, YOU NEED TO BE
AWARE THAT YOU WILL PERSONALLY BE RESPONSIBLE FOR PAYMENT OF ANY CANCELLATION
CHARGES WHICH MAY BECOME DUE.
I agree to pay the balance ten weeks prior to departure. I
accept the terms and conditions as stated on behalf of myself and my party. I am
over 21 years of age.
